You wish to return the item you ordered to request an exchange or a refund?
For all orders on the Julien Fournié Boutique delivered and initiated in the European Union, you have fourteen days to make a return, under the terms of our General Conditions of Sale.
For countries that do not belong to the European Union, please contact us to find out about the return arrangements.
If you want to return an item, all you need to do is contact our customer service by email: firstname.lastname@example.org, or complete the contact form.
After verification of our services, you will quickly receive an email which will tell you the procedure to follow.
Upon receipt of your package by the services of the Boutique Julien Fournié, our services will have a period of fourteen days to return the agreed item in exchange or to refund the transaction under the terms of our General Conditions of Sale.
Attention in the context of private sales, special offers or sales no return is possible.
We remain at your disposal if you have any questions.