Privacy Policy

Customer serviceLegal NoticeTerms & conditions

Who are we?

For more than ten years, Maison Julien Fournié has become a reference around the world by drawing on both the tradition of Parisian couture and the innovation of new technologies. In January 2017, following the sponsorship of the Chambre Syndicale, the French Ministry of Industry granted Julien Fournié the Haute Couture label.
The Julien Fournié Fashion House thus joined an exclusive club that includes only fifteen names in the world of ultra-luxury.
Our website address is: boutique.julienfournie.com.

What is personal data?

Any information relating to a natural person making it possible to identify him, directly or indirectly (a name, a photo, a postal address, an e-mail address, a telephone number, a social security number, an internal registration number, IP address, a computer connection identifier, a voice recording, etc.).

What data do we collect?

When creating your user account and for the purposes of executing your order, we collect, process and use your personal data in accordance with your rights and in accordance with the legislation. We collect the following information:—your identity (in particular first name, last name, sex); —your contact details (in particular e-mail address, postal address, telephone number); —your customer references (order number, login details); —some of your payment data (billing data, transaction numbers). When providing this information, the customer is informed of the optional or mandatory nature of his responses. Mandatory information is accompanied by a distinctive sign such as an asterisk (*).

Who can have access to your information?

These data are collected for Julien Fournié SAS, in his capacity as data controller, and any subcontractor who may intervene in the management of the Site and the execution of the contracts subscribed, to:—ensure the execution of the contract, namely the management of the order, its payment and the delivery of the product (s) purchased (legal basis: contract); —ensure the fulfillment of its legal and regulatory obligations in force (legal basis: law); —ensure the exercise of the right of withdrawal (legal basis: law/contract); —use the customer account (legal basis: contract). Julien Fournié SAS does not intentionally collect or solicit personal data relating to persons under the age of 18.

How are these data stored?

These data are confidential. They are collected by Julien Fournié and stored in France. Customers’ personal data will be kept for a maximum period of four (4) years from the end of the contract, i.e., on the day of delivery of the order (subject to the data necessary to meet a legal or regulatory obligation that could be kept for the time necessary to fulfill the obligation in question). The personal information of prospects (potential customers) will be kept for two (2) years from the last action, then deleted or archived in order to comply with legal retention obligations. Regarding the cookies used, they will be stored for up to one year from the time they were installed.

How are data secured?

Julien Fournié SAS undertakes to take all guarantees to ensure a sufficient level of protection of personal data. As such, it implements all technical and organizational means to ensure a level of data security, depending in particular for the purposes of the processing and the associated risks. Julien Fournié SAS thus limits access to Personal Information to people who really need to access it for professional reasons and under strict confidentiality. The processing of personal data is carried out in accordance with French and European legislation relating to the protection of privacy and personal data in force.

What are your rights on the use of your personal data?

In accordance with the legal and regulatory provisions on data protection, the user has the following rights:—the right of access to personal data: the right to know and access the processed data; —the right of rectification: request that the data concerning him be completed (if they are incomplete) or rectified (if they are inaccurate); —the right to erase personal data in certain situations; —the right to limit processing: the right to request that the processing of his personal data be limited, in certain circumstances, for example if the Customer disputes the accuracy of the data; —the right to object to processing, that is to say the right of the Customer to object at any time to the processing of his personal data for direct marketing purposes and in certain other situations, to the continued processing of their personal data; —the right to the portability of his data, that is to say to request to receive the personal data concerning him and that he has provided to Julien Fournié SAS, in a structured format commonly used and readable by another information system; —the right to lodge a complaint with the competent supervisory authority (the CNIL) if he considers that the processing of his personal data does not comply with European rules; —the right to define directives relating to the fate of his personal data after his death.

How to exercise your rights over your personal data?

If the user wishes to exercise one of these rights and/or obtain communication of information concerning him, he must contact the following address: Julien Fournié SAS, 47 rue de Paradis, 75010 Paris, or send an e-mail indicating his name (s), first name (s), contact details to the following e-mail address: customerservice@julienfournie.com. In accordance with the legal provisions in force, Julien Fournié will provide the information and/or the measures taken following the request made by the user as soon as possible. In the event of a refusal to accede to the request, Julien Fournié SAS will inform the user of the reasons for his position and of the possibility of lodging a complaint with a supervisory authority (CNIL) and of filing a legal appeal. In the event of a request to delete or limit the processing of data, Julien Fournié informs the user that he will no longer have access to all of the Site’s functionalities, in particular his user account.

A cookie is a file that can be placed on a device when visiting a website. A cookie file allows its issuer to identify the device. Some cookies are essential for the use of the Site, others allow you to optimize and personalize the content displayed. Each user can, at any time, refuse the installation of cookies by selecting the appropriate settings in their browser. In such a case, the use of certain features of the Site may be limited or degraded. Cookies placed on the Site may be placed by Julien Fournié and/or by its service providers, in particular Google Analytics. They can have different purposes. The cookies used on the Site have the purposes described below.

What are the cookies placed on the site used for?

Functional cookies help to optimize the browsing experience and make it more pleasant. The data collected through cookies allow us in particular to constantly improve our site, in particular by adapting it to the interests of each user, by improving their searches. This option is optional and can be deactivated at any time by the user. Audience measurement cookies making it possible to measure the number of visitors and the performance of the Site, to establish statistics for use of the various elements of the Site (content visited, routes) allowing improving the interest and the ergonomics of the Site . In addition, the Site offers links to computer applications from third parties, which allow the customer to share content from our site with other people or to make known to these other people.

How are cookies managed?

During their first visit to the Site, a banner informs the user of the presence of these cookies and invites them to accept or reject the use of these individually or globally. The cookies placed by Julien Fournié are kept for a maximum period of one year. Most browsers accept cookies by default. However, each user can refuse the installation of cookies by selecting the appropriate settings in their browser. In such a case, the use of certain features of the Site may be limited.